Jul 07, 2020
Let’s be honest—successfully implementing and adopting new technology isn’t easy. In fact, according to the Society of HR Management (SHRM), 70% of software implementations fail. The reason? Lack of proper training and support during the implementation process.
That’s why we’re happy to announce that Phenom and Collaborative Solutions, a Cognizant company, have officially entered a Strategic Alliance Agreement to help new Phenom users quickly implement, adopt, and optimize their new AI-driven Phenom Talent Experience Management (TXM) platform.
Collaborative Solutions provides strategic planning, cloud deployment, managed services, change management and adoption, as well as continuous optimization. As an end-to-end service provider, Collaborative Solutions will bring its expertise to accelerate deployment and optimization of the TXM platform and provide continued training and support after the platform is implemented. Collaborative Solutions will help ensure Phenom users incorporate best technology practices for data compliance and increased ROI.
When a new client joins the Phenom and Collaborative Solutions family, a team of field experts will be at the ready to help team members understand Phenom’s seamless integration with their applicant tracking system (ATS), and optimize the platform’s capabilities to their fullest extent.
Collaborative Solutions’ expertise will help customers in talent acquisition use Phenom tools to attract, recruit, hire and onboard best-fit candidates.
"Collaborative Solutions is excited to add a full suite of services around the Phenom Talent Experience Management platform to its portfolio,” said Bob Maller, President and Chief Culture Officer at Collaborative Solutions. “Together with Phenom, we will provide customers with unprecedented ability to strategize, deploy, manage, adopt, and optimize their entire talent operations."
Talent experience technology is invaluable to an organization’s success. By automating and personalizing the talent lifecycle, talent acquisition and management teams can recruit the right candidates, upskill employees, and boost their recruiting strategy with ease. Regardless of their ATS provider, new Phenom TXM users can rest assured their investment will be accompanied by white glove service that delivers expert-level implementation, adoption, optimization, and support to help accelerate their HR transformation goals.
Learn more about Phenom and Collaborative Solutions' Strategic Alliance Agreement by reading our press release.