Retail is an industry that has seen a great deal of disruption recently - a trend that is likely to continue through the 2020s. Despite current geopolitical tensions and an uncertain market, which could normally prompt companies to take a more conservative approach to spending, retailers are investing heavily in new digital transformation initiatives. These initiatives serve to help retail businesses keep up (or get ahead) with a shifting environment by increasing organizational agility, reducing costs, and allowing organizations to act strategically.