Using Feedback to Boost Employee Engagement at Work

Employees today have an increasing desire for clear communication from their organization, support in ensuring a strong work-life balance, and performing in a fulfilling role that drives value. Although organizational and industry needs are continuously evolving, one critical need that stays the same is a satisfied and engaged workforce. To do so, it’s important to have a strong understanding of how to gather and analyze employee engagement metrics to track trends, issues that may arise, and opportunities for improvement.

According to a Linkedin Learning Report, 93% of organizations are concerned about employee retention, and 83% of organizations want to build a more people-centric culture. As a result, businesses must find ways to empower their employees to engage positively with organizational initiatives, lead continuous digital transformation, achieve career growth, and meet evolving organizational needs.

Building Employee Engagement at Work with Modern Technology

A Fortune article on the top 100 companies with highly engaged employees discusses how leading organizations work hard to understand the current realities of their workforce. How do you know what these issues and needs are? The article states, “Your people will tell you. You must understand who your employees are and what they need. Ask them. And meet them there.” Organizations can take tangible strides to do so by implementing modern technological tools that monitor employee feedback and can connect across other areas of the company.

Because lasting organizational success is centered on your workforce and their engagement with organizational initiatives, HR leaders should take a more extensive look at strategies and processes that link organizational growth to the workforce. More than just asking employees broad, blanketed questions with surface level insight, companies must use technology to take a more profound look into the wants and needs of their people. Tools such as Workday Peakon Employee Voice with active employee listening and personalized resources provide a great foundation to monitor and understand your workforce on a deeper level.

Better Understand your People with Workday Peakon Employee Voice

There are a number of benefits for companies who utilize Workday Peakon Employee Voice to combat the issues of burnout and attrition by continuously working to understand and invest in their people. Here are a few ways that Peakon helps to improve employee engagement at work.

  • Real-Time Listening: Workday Peakon Voice enables active and intelligent listening at scale with tools such as machine learning to continuously gather and analyze feedback from employees. This real-time gathering provides actionable insights for leadership and proactive discourse around employee needs. Challenges, questions, or needs can be asked and answered efficiently and effectively, allowing employees to be heard, feel valued, and become more likely to engage with their organization in moving forward.
  • Monitor Employee Well-Being: Having large amounts of data with no way to track or monitor employee well-being is unhelpful to organizations, and this is where building employee engagement platforms can help. The modern employee cares about things such as having a strong work-life balance and for their organization to prioritize meaningful DEI initiatives. Listen to and understand the well-being of your employees by utilizing real-time dashboards and analytics to adapt organizational initiatives based on evolving workforce needs.
  • Improve Retention Rates: Retaining top talent is a significant concern for organizations across all industries and functions, as your talent is your most valuable resource. Utilize data and analytics to identify causes of turnover, understand want your employees want at any given moment, gain early warning signs of risk, and help C-suite leaders focus on concrete steps to avoid turnover and drive meaningful change.
  • Personalized Employee Resources: Workday Peakon Employee Voice provides personalized surveys that use intelligent follow-up and can modify questions based on employee feedback. This ensures that each employee’s specific interests and needs are being addressed and understood. Organizations also benefit from providing skills development courses that generate action plans automatically in addition to micro-courses, articles, and videos to help professional skills development.

Empowered Employees Create a Strong Business

While employees can be a strong asset in ensuring organizational growth, to build a strong workforce, organizations must adjust their processes in improving engagement and gathering employee feedback. By implementing intuitive and adaptable technological tools and new strategies for building employee engagement, organizations will bring out the flexibility, wealth of skills, and digital awareness of their workforce.

In addition to tracking metrics within your organization, it’s important to gather benchmarks in employee engagement initiatives in the larger ecosystem across industries and organizations to know where you stand regarding employee engagement success on a broader level. This ensures that your organization does not fall behind in the greater effort to understand the workforce and satisfy your people.

Workday partners such as Collaborative Solutions have extensive knowledge gained through years of working with organizations across the world and can provide more specific and impactful support with engaging employees across the organization.

To learn more about how Collaborative Solutions can help your organization listen to your people, check out our Workday HCM page.

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