Life After Launch - How to Extend and Optimise Your Workday Platform

Getting Live with Launch

Congratulations, you are now live on Workday via a Launch deployment. You have a solid foundation that gives you everything you need to run your business, and you did it while realising value quickly. Your deployment journey has ended on time and on budget, and your journey as a user is just beginning.

Now comes the time to expand and optimise your Workday footprint, taking up new features from the biannual releases, broadening your horizons to features and functionality beyond launch scope, and fine-tuning the way you use Workday to realise more value.

Why You Need a Roadmap

Post go-live, it is easy to breathe a sigh of relief and relax, but your journey really starts here. Your business case for deploying Workday may have included additional benefits for continuous improvement beyond the initial go-live. Your roadmap helps you to manage both the visibility of and the processes around your continuing programme of work to drive value.

How to Manage Your Strategic Roadmap

There is no one magic ingredient to a strategic roadmap as it should absolutely be guided by what is most important to your organisation. Workday maintains an Adoption Planning dashboard to help you manage your roadmap as well as provide visibility.

When it comes to building and managing your roadmap, here are a few elements to consider:

  • Stakeholders – Understanding the needs of the end-users and what is important. Where are the current pain points, and how can you evolve the design to solve them?
  • Ideation – No idea is a bad idea. How are you going to tap into the collective wisdom of the organisation to generate ideas? You may wish to use additional Workday features. Leverage Workday fully to help you and go from “run the business” to “lead the business.”
  • New Feature Releases – After Workday’s product release twice a year, what will your process be for assessing which new features have strong value drivers for inclusion on your roadmap?
  • Prioritisation – As business priorities change, so must your roadmap. M&A activity can quickly trump everything on your roadmap.
  • Governance - A forum to prioritise tasks to work on is critical to ensure that you are working on what the organisation needs most and gain organisational and executive alignment. This governance forum will be able to consider complexity, resource availability, and dependencies as well as provide continued insight into organisational benefits.
  • Value – Think about the value that each task in your programme of work brings to the organisation. Higher value tasks warrant additional help to get them live quickly and efficiently.
  • Capacity – How much capacity does your team have to take on these tasks? Consider grouping tasks into themes or projects of similar improvements.
  • Timing/Change – Build a strong change communication plan for releases to ensure effective user adoption and lessen the risk of change fatigue. A predictable release cadence helps your users know when to expect changes. Consider ‘updates’ on a monthly cycle and larger releases quarterly. These events can also be used to focus on user adoption by messaging key user benefits.
  • Business Busy Periods – Different stakeholder groups will have different blackout periods for supporting change. For Workday Human Capital Management, consider performance cycles, pay reviews, and bonus periods and for Workday Financial Management, consider year-end, audit, and budget. School holidays are also worth considering.
  • Tenant strategy – For larger releases deployments with an extended development and testing cycle, you might need an implementation tenant (if preview isn’t suitable).

A strategic roadmap for continued value realisation can help you make the most out of your Workday investment. Contact us to learn more about how Collaborative Solutions can help drive value from your cloud ERP post deployment. 

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