When going live with a new software, including Workday, you want the transition to be as streamlined and easy as possible. Often there can be a few bumps in the road, especially in the beginning when it’s brand new to employees and they’re trying to get used to the new system and changes. That’s where post-deployment support can be of great use, helping organizations improve their time to value with Workday.
When you make a change as big as implementing Workday, you want to see results as soon as possible. A great deal of time, money, and resources have been poured into the project and stakeholders are eager to get confirmation that their efforts were not in vain. On top of that, organizations choose to digitally transform to address certain pain points and the sooner those pain points are eliminated the better.
Below are a few examples of how post-deployment support improves the time to value of Workday, from streamlining the transition to supporting your organization during updates.
After implementing Workday, there is a learning period where organizations and their employees are beginning to understand how to navigate the new system. Workday post-production support can act as a guide, there to answer questions and assist with solving issues that may arise. The support can free up employees of an organization from handling the tedious tasks of responding to repetitive questions and allows them to focus more on value-added activities and their usual day-to-day responsibilities.
Workday is an evolving software solution, offering updates that are consistently raising their value and efficacy for users. Workday post-production support can help keep updates from feeling overwhelming and stressful. Your organization might also find themselves wanting to expand the Workday products they use beyond what was originally envisioned. With the right post-deployment support, your organization can make the most of these new updates, leading to an even better return on your Workday investment.
Merge and Acquire More Easily
When it comes to mergers and acquisitions, integrating two different types of systems into one is a large, crucial part of the process. Workday post-production support can step in and help make sure the integration is achieved in a smooth, timely, and accurate manner. Having a post-deployment support team to handle the legwork of strategic planning and training employees on their new system frees up existing employees from taking the burden.
Beyond teaching the employees of your organization how to use Workday, and providing support when questions arise, a Workday consulting firm and their post-deployment support team can be there when technical issues might come up. Knowing that technical support is not far away can bring peace of mind to those who take in service requests and technical questions.
To learn more about Collaborative’s post-deployment services, check out our Continuous Value Services datasheet!
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