Transforming nonprofit operations in today’s digital world is essential, but just as critical is how these new technologies and processes are put into work and the people that will be affected. Previously, new technologies in the nonprofit industry aimed to boost more external processes such as programs, fundraising, and reporting, and while these are essential elements for any nonprofit organization, what is equally as important is communicating through change and implementing technology that can improve employee tasks and boost collaboration. Digital transformation and the resulting change management strategy are just as much about the people as it is the new technology.
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